Eight cities, one pressure die
The board has eight financial cities, two on each side, as on the original board. In each city the pressure die picks one of four levels, from Low to Peak.
MTWAFIQ CX · Team game
Coping Skills
Eight financial cities, four pressure levels, 32 moments at Al-Qimma Bank: a month-end close, an audit finding, a cyber incident, a salary-day queue. In each city your team picks the skill that comes first: Pause, Reframe, Connect or Act. Right decisions, not right answers: 1,250,000 points a city, 10,000,000 for a perfect run, and a habit to take back to work after every city.
Loading the board…
Coping Skills is a practice for pressure at work: it trains how you choose your first move, as a person and as a team. It is not professional advice, and it is not a substitute for professional support. If pressure at work is affecting you, talk to your manager, HR or a qualified professional. Al-Qimma Bank, its cities and its people are fictional.
How it plays
One board, four skills, every voice
Four skills in the centre
Read the moment and pick the skill that comes first. The best fit earns the city’s points; the other skills earn part of them, with a line on why.
A working style for each player
Each player picks the style they tend to show under pressure, in the four DISClock colours. The style changes the advice you see, never who you are.
Share the lead
A different player can lead each city. When every player has led at least one city, the team earns a balance bonus of 500,000.
The centre of the board
Pause, Reframe, Connect, Act
No skill is always right. Each city uses each skill once as the best fit, so the game rewards reading the moment, not a favourite move.
Pause
Take a short stop before you move: breathe, check the facts and separate what is urgent from what is loud.
A habit: Before you reply under pressure, take one breath and write down the one fact you still need.
Reframe
Change how you read the moment: what is in your control, what is the real risk, and what would a calm colleague see?
A habit: When a moment feels like a defeat, write one line: what is still in my control today?
Connect
Talk to the right person early: share the load, ask for help and keep the people who decide informed.
A habit: When something is stuck for more than an hour, call the person who can unstick it.
Act
Take one concrete step now: decide, name an owner and start the clock.
A habit: End every tense meeting with one step, one owner and one time, written down.
Working styles · DISClock colours
The same moment, different first instincts
A style describes behaviour under pressure today, not a person. Pick a different one next time and see how the advice changes. More on DISClock →
- Fast deciderUnder pressure you tend to move first and fix later.A fast decider: try Pause first. One more fact can save a wrong turn.
- EnergiserUnder pressure you tend to talk it through and lift the mood.An energiser: try Act first. Turn the talk into one step with an owner and a time.
- Steady supporterUnder pressure you tend to keep the peace and carry the load quietly.A steady supporter: try Connect first. Say it early and ask for a hand.
- Careful analystUnder pressure you tend to check again and look for the perfect answer.A careful analyst: try Reframe first. A safe decision today beats a perfect one next week.
The See and Test moves in STOP sit next to Pause and Reframe. Play STOP to notice hurtful behaviour early →
Facilitate a live session
Create a game code, put the leaderboard on the big screen and let each team play the same eight cities and pressure draws at its own table, in the room or remote.
An awareness programme with your own situations
Organisations run Coping Skills for branch, operations or call-centre teams with their own pressure situations, and see who completed in the CoE workspace.